| Return and Refund PolicyIf you are not entirely satisfied with your purchase, we're here to help. Please email contact@valleycomics.co.uk to arrange any returns. Returns You have 14 calendar days to return an item from the date you received it. RefundsOnce we receive your item, we will inspect it and notify you that we have received your returned PostageYou will be responsible for paying for your own postage costs for returning your item. Postage costs are non-refundable. Loss or DamageIn the event of an item being lost or damaged, by the delivery service, please contact us so that we confirm the situation. If you believe an item has been lost please confirm that the correct length of time has passed before contacting us. Our dispatch times are 72 hours excluding weekends and public holidays. Estimated delivery times can be found on our Delivery Information page. Royal Mail consider items lost after a longer period of time has passed. The number of days is shown below:
For damaged items it would be appreciated if pictures could be taken so that we can use them when making claims against the delivery service. Contact UsIf you have any questions on how to return your item to us please email us at contact@valleycomics.co.uk. |